Refund policy
Returns and Refunds
Due to the nature of our products we are unable to accept returns.
Any quality issues must be reported on the day of delivery to validate claims.Β We may require photographic evidence.
If your delivery is delivered to you in a spoiled condition please contact us on shop@scottseafood.conzΒ or 098350927Β immediately.
If it is deemed your delivery was incorrectly delivered or delivered in a spoiled condition then we will either refund the value of the product by crediting your card or replacing that product where replacement is possible.
Refunds are issued on a case by case basis.Β Please contact Customer Services on 098350927Β to discuss or emailΒ Shop@scottseafood.co.nz