Shipping policy
- We aim to deliver your goods as quickly as possible every Wednesday and Friday and because we generally keep stock on hand, we will endeavour to process your order within 24 hours.
- All deliveries will be made by our preferred courier
- Any orders placed on weekends or public holidays will be processed within the next two business days. Orders received after midday will be processed the following day; orders received on Saturdays and Sundays will also be dispatched on the next cycle, excluding stock on backorder.
- Please allow additional days in transit for delivery. If there is a significant delay with your order, we will contact you via email or telephone.
- Please allow additional delivery times of up to five business days if your order is placed within two days of the following public holidays:
- New Year’s Day
- Waitangi Day
- Good Friday
- Easter Monday
- ANZAC Day
- Queen’s Birthday
- Labour Day
- Canterbury Anniversary
- Christmas Day
- Boxing Day
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